177-F Suite 2, Asheboro, NC 27203

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

All orders will be processed within 2 working days, excluding weekends and public holidays. Time stated is based on Central Time (UTC -5).

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track your orders.

Unfortunately, we are unable to redirect orders once your order is confirmed. Therefore, please ensure you provide the correct shipping address..

Shipping is FREE for all deliveries via Standard courier.

We apologize if you had received a defective item from us. Please contact our Customer Care Team with a snapshot of the product and we will get back to you as soon as we can.

You may check the status of your parcel on this page or via tracking service to find out why it might have been delayed. Alternatively, you may drop us a message and we will assist you further.

Send us an email